Shipping policy
ORDER PROCESSING
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
SHIPPING TIMES
Estimated delivery times:
United States: 3-10 business days
Canada: 5-15 business days
United Kingdom: 5-15 business days
Australia: 7-20 business days
International Orders: 7-30 business days
Delivery times are estimates only and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
SHIPPING COSTS
Shipping fees are calculated at checkout based on the destination and shipping method selected.
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.
CUSTOMS, DUTIES, AND TAXES
International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
LOST OR DELAYED SHIPMENTS
GLOWY LLC is not responsible for delays caused by shipping carriers, customs authorities, or events outside our control. If your package is significantly delayed, please contact us at support@glowyllc.com.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to an incorrect address provided by the customer.
CONTACT US
GLOWY LLC
603 Eldert Ln Apt 3R
Brooklyn, NY 11208
United States
Email: support@glowyllc.com
Phone: +1 720-784-2436