Q: How long does shipping take? A: Orders are processed within 1–2 business days. Standard shipping across the US typically takes 3–7 business days. You will receive a tracking link via email once your order ships.
Q: Where do you ship to? A: Currently, we ship to all addresses within the United States.
Q: What is your return and refund policy? A: We offer a 30-day return policy for unused, unopened items in their original packaging. Please reach out to our support team with your order number to initiate a return.
Q: Can I change or cancel my order? A: If you need to make changes or cancel an order, please contact us immediately. Once an order has been fulfilled and dispatched, changes can no longer be made.
Q: What payment methods do you accept? A: We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: How do I contact customer support? A: You can reach our support team anytime:
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Email: support@glowyllc.com
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Phone: +1 (720) 784-2436
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Hours: Monday – Friday, 9:00 AM – 6:00 PM EST